Visiongain's Third Generation Bulletin reports on WDSGlobal 's No-Fault-Found findings
20th August 2006
Whilst it is accepted as an unwelcome fact of life by many in the industry, that one in seven mobile handsets are returned as faulty by users within the first year of purchase, the more alarming concern for many operators is the additional statistic that sees 63% of handsets returned within the same timescale, despite having no actual faults.
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