Wireless Informatics

A new success driver for the mobile market

We've only seen the tip of the iceberg in the mobile market. New ideas, new services and new revenue opportunities are emerging every week. If you like innovation, this is the place to be.

But with these opportunities come new challenges. Added complexity across mobile technologies coupled with a rise in market competition makes managing the user experience an increasingly complex and potentially costly business.

If you would like to find out more about Wireless Informatics then please visit www.wirelessinformaticsforum.org.

From the introduction of a new service or device through to the ongoing support needs of end-users, the ability to deliver a positive user experience in a cost-effective manner is crucial.

At WDSGlobal, we understand that the right information, applied at the right time and in the right way can make all the difference in overcoming these challenges, helping you to meet your customers' expectations for service and quality first time, every time.

Knowledge is power

WDSGlobal uses the power of information to help users get the most from their mobile devices. It's called Wireless Informatics and it's changing the way mobile operators, device manufacturers and content providers deliver compelling products and services.

• It's about how quickly a user can configure a new device and start using revenue-generating data services.
• It's about how effectively a contact center agent resolves a problem.
• It's about being able to configure and update devices Over-The-Air.
• It's about e-learning modules to help retail staff better serve customers.
• It's about device validation and approval to ensure better products get to market faster.

Our position in the industry is unique. From handset validation and readiness testing to mobile device management and end-user support, no one gets a better view of the complete mobile user experience. Our experts apply this knowledge to our portfolio of solutions, allowing us to help our customers overcome many of the barriers that exist within the mobile ecosystem.

Wireless Informatics Magazine
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This page was last updated on Wednesday, November 7, 2007.