About Us

The relentless growth of the mobile industry is delivering new and exciting revenue opportunities for operators, handset manufacturers and content providers. However, with this growth come complexities in managing and supporting users as they navigate through new services and technologies.

The complexity of services, diversity of devices and dizzying rate of change has kept the industry playing catch-up and the user chronically frustrated. Incompatible technologies, buggy releases and mysterious configuration mechanisms are closer to the rule than the exception. Such complexities often threaten to damage not only profitability but also customer loyalty.

The only answer: getting the right information to the right place at the right time. That's what we do.

Wireless Informatics

• WDSGlobal specializes in Wireless Informatics, the collection, validation and sharing of information to help users enjoy mobile devices and services.

Everything we do feeds into, and draws from, GlobalMine™, the industry's most comprehensive expert system and knowledge base.

If you would like to find out more about Wireless Informatics then please visit www.wirelessinformaticsforum.org.

Every day, our 1000 employees help users, test devices, solve problems, train people and publish fixes. And every day, our experiences are captured in GlobalMine so that tomorrow's help and advice is even better than today's.

• Our knowledge ends up on helpdesk screens, on self-service websites, in over-the-air configuration services, device simulators, e-learning modules, training sessions and consulting engagements.

This " Collect - Validate - Publish - Update - Repeat" model is the essence of our business. It has helped us grow year on year and reach a pre-eminent position as the partner best-placed to help operators, manufacturers and content providers drive down support costs, increase revenues and delight users.

Wireless Informatics Magazine
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This page was last updated on Wednesday, November 7, 2007.